What We Do

Creative Technology Solutions is uniquely equipped to manage the IT needs of the long term care industry. Technology changes quickly, and whether for your corporate office or a facility nurses station, our team of experts will tailor a solution fitted to your situation with today’s best practices in mind.

“We won't just bring you up to the latest standards, we'll help you go beyond and stay ahead.”

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The “All Hands-on Tech” Pledge

It is our mission to provide our partners with enterprise level IT systems designed to meet their business needs. We create custom IT solutions focused on bringing efficiency and industry best practices to unlock the full potential of any workforce.

Ensuring you have the IT systems to get the job done right, we strive to make our partners lives easier during every moment of the day!

We pledge that our team of IT experts put “All Hands-on Tech” to practice, creating fully configured environments that leave your hands free to handle other tasks.

Our Services

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Proprietary Managed Cloud Systems

Our team of IT experts can build you a custom cloud-based managed IT system hosted in our Tier 3 Datacenters with N+2 redundancy across the country, offering you a cost-effective alternative to hosting your own servers on-site. Unlock the full potential of your workforce with a secure, reliable, and readily accessible cloud-based IT system.

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24/7 Helpdesk Support

Trust Creative Tech’s 24×7 Remote Helpdesk to quickly resolve any IT issues that arise in your business. When an issue can’t be fixed remotely Creative Tech will promptly send a friendly technician on-site to troubleshoot and resolve the problem.

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Preventative Security

Our IT systems are designed with latest security standards. Using industry best practices and a range of detection tools we are confident we can protect your business’s confidential data so that the people who need access have it all while locking out those who don’t!

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Proactive Monitoring

We understand the importance of keeping your network up and running. We perform around the clock monitoring to help you recover quickly from any outages affecting your network.

Recovery and Backup

Backups for all your sensitive data are regularly and remotely completed. If a full recovery is ever required the process can be handled in a straightforward manner, with minimal impact on the functionality of your facility.

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Co-Managed IT Services

We can complement your existing IT team by providing consulting services, helpdesk, system administrator review, monitoring and project consulting as independent services.

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Mobile Ready

With MobileLTC, a skilled nursing or long term care facility can now place secure, managed and locked down mobile devices into the hands of caregivers. This simplifies the charting process, allowing them to chart at the bedside, and generally at times more convenient for the staff, thereby producing more effective and efficient workflows in the facility. These devices were designed with healthcare in mind and are HIPAA compliant.

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Develop a Customized MSP Service Package

Our professionals can help you to determine which of our services are most appropriate for your organization and will assist you in the creation of a customized service package ideally suited to your needs. Working with Creative Technology Solutions will free up precious time for your staff members while reducing IT overhead within your budget.

Our Process/Method

Healthcare IT

Our focus on healthcare, and the nursing home market in particular, has earned us a stellar reputation as being the premier healthcare IT vendor in the country. We actively pursue the best in compliance and security standards, to make sure that the solutions we offer protect our networks and clients. Send us an email or give us a call today to find out how we can help your IT better serve your goals.

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Who We Are

Creative Technology Solutions is a Managed Services Provider / IT Consulting Group based in Chicago, IL, servicing small to large businesses nationwide. Focused on customer service and efficiency, Creative Tech works closely with our clients to ensure that every aspect of their IT is fully taken care of. Creative Tech has consistently been rated one of the fastest growing IT Consulting Groups in the nation, with service response times a quarter of what the national average is, while handling 3 times as many support requests.

Our Mission

To provide inspired IT solutions to our partners allowing them to achieve their goals. At Creative Technology Solutions, we won’t settle for mediocrity, we strive to consistently deliver exceptional ideas and support.

Our Commitment

Our focus is customer centered. Our secure and robust cloud platform and highly skilled staff will take your business to new heights. We provide full server management, taking the pressure off your development and other business resources. Think of us as your own systems administrators and application hosting experts, working alongside your team to keep your hosting environment secure and operating with optimal performance.

Our Values

These are the qualities we look to foster in our team members and seek in prospective employees. People who exhibit these traits demonstrate high emotional intelligence and teamwork skills that are necessary to maintain an incomparable level of service.

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  • Be Accountable

    Take ownership of your actions and interactions with peers and clients.

  • Be Diligent

    Persistently pursue everything you do to its completion.

  • Be Humble

    Share credit and define success collectively rather than individually.

  • Be Smart

    Use good judgement and intuition. Be aware of how you impact others.

  • Support

    Send an e-mail to
    [email protected]

    Call us 24×7

    Alternatively, visit our Support Portal to submit a ticket online.

  • Sales

    Interested in learning more about our products and services? Contact our sales department.

    [email protected]
  • Billing

    Our billing process is simple, but if there’s ever an issue, let us know.

    [email protected]